Excellent Oral Presentation Award
Session 1

An Investigation on Relationship between General Aptitude Test Battery Score and Workers’ Productivity in Cell Production System
Presented byYanwen Dong, Fukushima University, Japan
Session 2

Role Modeling of services in industry domains
Presented byPanos Fitsilis, UNIVERSITY OF APPLIED SCIENCES OF THESSALY (TEI THESSALY), Greece
Session 3

A Software Gamification Model for Cross Cultural Software Development Teams
Presented by Isaac Chow, Southern Methodist University / XO Communications, USA
Session 4

Application of EWOM to Service Quality Management of Electronic Commerce
Presented by Huaqiong Chen, South China University of Technology, China
